1. Who We Are
Goldman Knightley is the controller of your personal data.
Contact Details:
Goldman Knightley
Newspaper House Ground Floor
40 Churchgate
Bolton, England
BL1 1HL
Email: info@goldmanknightley.uk
If you have any questions about this Privacy Policy or how we handle your data, please contact us at the above details.
2. Personal Data We Collect From You
2.1 Data you provide directly
We may collect and process personal data about you in the following circumstances:
2.1.1 When you complete forms on our website (“Site”), including your name, telephone number, email address and details of your enquiry when you ask us to contact you about our services.
2.1.2 When you telephone us to enquire about making a claim. We may collect your name, home address, email address and contact telephone number. A soft credit check will be undertaken by Valid8 IP Ltd for the purposes of a soft credit search with one or more credit reference bureaus. This will not leave a mark on your credit file but will provide us with details of vehicle finance agreements you have had in the last six years.
2.1.3 If you are making a claim for mis-sold motor finance, Goldman Knightley will perform a soft credit search. You consent to us sharing your Title, Name, Date of Birth and Addresses with Valid8 IP Ltd for the purposes of obtaining your credit reporting and verifying your eligibility to claim. This provider has its own Privacy Policy which can be found here.
2.1.4 Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access (see section 2.2.2 on cookies below).
2.1.5 Whenever you disclose your information to us, or we collect information from you in any other way, through our Site.
2.2 Data we collect automatically
IP Address
2.2.1 We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device’s operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
– To provide our legal services and process claims on your behalf.
– To carry out soft credit checks and verify eligibility to bring a claim.
– To communicate with you regarding your enquiry or claim.
– To comply with our legal and regulatory obligations (e.g., SRA/FCA requirements).
– To analyse use of our Site and improve our services.
– For fraud prevention and security monitoring.
4. Lawful Basis for Processing
We will only use your personal data when the law allows us to. The legal bases we rely on include:
– Consent – where you have provided clear consent (e.g., to carry out a credit check).
– Contract – where processing is necessary for us to perform a contract with you.
– Legal obligation – where we must comply with a legal or regulatory requirement.
– Legitimate interests – where processing is necessary for our business interests, provided your interests and fundamental rights do not override those interests.
5. How We Share Your Personal Data
We may share your data with:
– Valid8 IP Ltd for the purposes of a soft credit search with one or more credit reference bureaus.
– Verification providers.
– Our legal and professional advisers.
– Law firms and solicitors instructed to act on your case.
– Regulators such as the Solicitors Regulation Authority (SRA) and Financial Conduct Authority (FCA), where required.
We will not sell or rent your personal data to third parties.
6. Data Retention
We will keep your personal data only for as long as is necessary to fulfil the purposes we collected it for, including for satisfying legal, accounting, or reporting requirements. In general, this will be six years from the conclusion of your case unless a longer period is required by law.
7. International Transfers
Where we transfer your personal data outside the UK, we ensure it is protected by requiring appropriate safeguards (such as Standard Contractual Clauses) to be in place.
8. Your Rights
Under UK GDPR you have the right to:
– Request access to the personal data we hold about you.
– Request correction of inaccurate or incomplete data.
– Request erasure of your data (“right to be forgotten”).
– Request restriction of processing.
– Object to processing based on legitimate interests.
– Request transfer of your data to another provider (data portability).
– Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us at info@goldmanknightley.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. Security
We take appropriate technical and organisational measures to protect your personal data. However, no transmission of information via the internet is completely secure. While we do our best to protect your data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.
11. Links to Other Websites
Our Site may contain links to external websites. Please note we are not responsible for the content or privacy practices of such websites. We encourage you to read their privacy policies.